FAQs

Below you’ll find some of of our frequently asked questions about pediatric therapy. If you can’t find an answer to your question, just contact us using the form at the bottom of this page and we will be happy to help. We also have a resources page if you are looking for information on local and national resources.


How much does Pediatric Therapy cost?

The cost of Pediatric Therapy varies due to insurance coverage and Early Intervention cost sharing. Please contact us to discuss your individual situation and we will be able to better determine your out-of-pocket costs.

Which insurances do you accept?  

At our two Indiana locations, we accept: Aetna, AMS, Anthem, BCBS, Cigna/American Specialty Health, ComPsych, Healthlink, Humana, Indiana Medicaid, Tricare, UMR, United Healthcare and United Behavioral Health.  In our hospital outpatient clinic partnerships with Riverside and Franciscan, we are in line with what the hospital accepts, taking all major traditional forms of insurance as well as most versions of Illinois Medicaid. No matter what location you choose for therapy services, please make sure to call to verify first!

Do you offer Telehealth appointments? 

Yes! New patients, as well as current patients, are encouraged to contact us for more information on how to start or change into using Telehealth services for ongoing therapy. Learn more on our Telehealth page.

Do you offer in-home appointments? 

Yes, in-home appointments are available for our Indiana First Steps and Illinois Early Intervention clients.

Do you offer Aquatic Therapy? 

Yes, Aquatic Therapy is available at our Bourbonnais location.  

Do you have Bilingual Therapists? 

Yes, we have Spanish-speaking therapists. You can also use the translate tool on our website to look at more information, the tool can also be used to translate our forms for you to submit if you’d wish to contact us! 

What payment options do you accept? 

We accept cash, checks and credit. At your first appointment, we ask that you bring your credit/debit card or bank information to put on file. 

What age groups do you service? 

We provide services for children from ages 0-21. 

How often will you see my child and how long will the appointment last? 

Therapy frequency and duration is determined based on the individual needs of your child. Please set up an appointment and we’d be happy to guide you.  

Do I need to be present for my child’s therapy session? 

It’s not required, but we recommend it to get the most benefit from therapy services. We demonstrate and share strategies and techniques with caregivers so they can be incorporated into your child’s everyday routine. 

Do I need a referral for Pediatric Therapy?

Yes, a referral from your primary care physician is needed. 

What do I need to do at home between therapy sessions? 

It’s important that you follow the home programs that have been assigned by your child’s therapist and incorporate and practice the strategies that are shared and demonstrated. It is only through your efforts at home that your child will progress most quickly!  

What should my child wear to therapy sessions?

Your child should wear comfortable clothing that allows for movement. 

Can I bring my other children to therapy sessions? 

Sibling participation is allowed and encouraged in certain settings. Contact us to find out if this is right for your situation. 

If my child has multiple therapies, how does the schedule work? 

Our coordinators work with you, as well as consider insurance directives if pairing multiple therapies to best meet the family’s scheduling needs. 

Do you communicate with my family doctor? 

Yes, we will communicate with other medical providers in your child’s care plan. 

At what point is therapy no longer needed? 

Therapy is no longer needed when your child has achieved the goals that have been established, or a functional plateau has been reached at the end of an episode of care.