Serena graduated from Kaplan College in Hammond, IN., with a degree in business. She entered the healthcare profession 12 years ago. Serena spent 8 years at Franciscan Alliance, where she gained experience in billing, coding, collections, and denials. Serena was able to apply her knowledge and skills to become a Finance Administrator at One Source OHS, where she managed various vendor accounts.
Serena is happily married and has a beautiful daughter.